Return Policy

Return Policy

At The Furniture Warehouse, we strive to ensure that our customers are satisfied with their purchases. However, if you are not completely happy with your furniture, we offer a 30-day return policy under the following conditions:

  1. Eligibility for Returns:

    • Items must be returned within 30 days of delivery.
    • Items must be in their original, unused condition with all original packaging and tags attached.
    • Custom-made or special order items are not eligible for returns.

  2. Restocking Fee:

    • A 15% restocking fee will be deducted from your refund for all returned items.

  3. Shipping Costs:

    • Customers are responsible for all shipping costs associated with returning the item(s) to our location.

  4. Damaged or Defective Items:

    • If your order arrives damaged or defective, please contact us within 7 days of receiving the item.

  5. Return Process:

    • To initiate a return, please contact our customer service team at (562) 337-8206 to obtain instructions for returning your item(s).

  6. Refund Processing:

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

For any questions regarding our return policy, please feel free to contact us at (562) 270-9825.